Exatom Session Replays

Frequently Asked Questions

Storage and data retention Session replays are stored for 90 days after the session ends.

What cannot be recorded? Exatom's Session Replay recorder is agnostic to the technology or platform you used to build your website. We rely on standards like HTML, CSS and their APIs to detect changes. When capturing all changes to the page, we can reproduce a pixel-perfect web page.

However, there are a few non-compatible HTML elements that we can not record today.

  • <canvas> elements

  • WebGL

  • <object> elements: Plugins such as Flash, Java, Silverlight, etc. are not supported, with the exception of <object type="image">

  • Lottie Animations

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