This article covers how to deploy the Exatom form analytics tags to Google Tag Mananger.
The steps below need to be executed twice, once for our Event tag and once for our Conversion tag.
ℹ️ Exatom attributes conversions to the last form that the user interacted with. This means you can place the same conversion tag on multiple "Thank you" pages.
Prerequisites
- Copy or write down your Client and Conversion codes from the Olympus user-interface
- Having access to your GTM container (Admin or Edit permissions)
Steps
- Open Google Tag Manager: https://tagmanager.google.com/
- Create the tag
- In the left menu, select Tags → New.
- Click Tag Configuration.
- Click on the search 🔎 icon in the top right.
- Search for "exatom" and click on the Exatom Event Tag or other tag that you wish to add.
- Enter the requested codes that you copied from the Exatom Tags interface
- Click Save.
- Add a trigger
- For the Exatom Event tag: click Triggering → choose “All Pages” for every page.
- For the Exatom Conversion tag: click Triggering → choose a trigger that defines the "Thank you" page for your form(s).
- Click Save
- Repeat steps 1-3 for the Exatom Conversion Tag, then continue below.
- Click Submit in the top right corner
- Enter a version name, for example "Exatom Form Analytics tagging"
- Click publish
- Visit your website and test your form
- Visit your form page and fill it in and submit it so all the Exatom tags have fired.
- Verification
- Login to the Exatom user-interface at https://olympus.exatom.io and follow the tag verification checks in the dashboard.
Troubleshooting
If the Exatom tags are not firing Tag not firing:
- Check trigger conditions, blocking triggers, and tag sequencing.
- If you content security policy, verify Exatom is allowed: https://support.exatom.io/portal/en/kb/articles/installing-exatom-with-a-content-security-policy