Session Replays
Frequently Asked Questions
Storage and data retention Session replays are stored for 90 days after the session ends. What cannot be recorded? Exatom's Session Replay recorder is agnostic to the technology or platform you used to build your website. We rely on standards like ...
Privacy controls
Exatom is a cookieless, privacy-first platform by design. We also took that route whilst developing our Session Replay product. Exatom's default privacy measurements for Session Recordings, all occurring locally within the user's browser before any ...
Finding customer frictions with Session Replays
Exatom offers multiple ways to access your Session Replays. Going from the most efficient route of analytics anomaly to a session replay, using our in-house build Friction score or filtering and sorting session replays yourself. We strive to make it ...
Getting started with Session Replays
Once your forms are set up within the platform, you can enable Session Replays by clicking the three dots (...) menu on the top right and clicking "Enable session replays" or by expanding the Expert options in the bottom left part of the form and ...
How Session Replays assist you in optimising your forms
With Exatom Session Replays, often called screen- or session recordings, you see the actions and behaviour of your customers on your forms, like seeing a video of their screen. They capture the customer’s entire behaviour, including mouse movements, ...